Shipping Policy

Ground Delivery is available on every scooter sold on our website. Our business hours are between Monday - Friday from 8:30 a.m. to 5:00 p.m. PST.

If you place your regular scooter order before noon PST, your order will be processed and shipped out within 2 days. If you place your order after noon PST, we will begin shipping out your order within 72 hours.

It will take an additional 5-8 business days to receive your scooter via Ground Delivery. When calculating when your scooter should arrive, please remember that business days are only Monday to Friday and do not include weekends or holidays.

Cancellation Policy

Once an order has been processed, it cannot be cancelled and shipment cannot be stopped. If you choose to cancel your order once it has been processed or shipped, you will be charged for return shipping (if necessary) and a 25% restocking fee.

Damage Policy

All of our vehicles pass a rigorous inspection before shipment to insure that they are completely functional and free of any damage. Therefore any damage to the motor powered vehicle has occured during the shipping process. If you receive a damaged scooter, you must contact us within 3 days of receiving it so we can file a damage report with the shipping company and make arrangements to fix or replace your damaged scooter.